What we have learnt and what measures we have now put in place:
When COVID-19 struck, standard cancellation and refund policies did not always apply. Countries, suppliers and insurers had different rules and procedures.
We have selected accommodation providers and suppliers we feel we can trust. We have checked our policies and thought about how best to provide peace of mind to our valuable clients.
What we are doing:
Due to Covid19 many companies have introduced new policies. We have compiled a list these useful links to help you plan your next ski trip.
Check out our useful links:
When the Swiss ski resorts closed due to COVID-19 all Swiss hotels and agents offered guests full refunds as a blanket policy. Therefore, we have full confidence in booking properties for our customers in Switzerland.
The standard of cleaning in Swiss managed properties has always been high and this will continue with additional measures in place including contactless arrival procedures. Click here to find out more.
Find out about activities in Verbier:
Our Managed Properties:
Mountain Beds manage a small number of properties in Verbier which you are able to book through our website. These properties have cancellation protection with Master Cancel. This offers flexible terms and conditions when booking including a full refund if you have to cancel up to two days before check-in. Look out for the Master Cancel Logo on our managed properties.
Take a look through our managed properties with Master Cancel protection:
Other resorts, countries and suppliers:
Other countries and suppliers have different policies regarding cancellation. We will always try to find you the perfect holiday and will remind you to check the terms and conditions of any accommodation or holiday supplier before you book. Package holidays are a safer option because they are covered by ATOL in case they fail. Also if they cancel your holiday they must offer an alternative or a refund.
You must always take out adequate insurance should you have to cancel or become unable to travel. We work with MPI Brokers who cover emergency medical expenses should you contract COVID-19 whilst abroad.
For information on MPI holiday insurance.